Overwhelmed by HMO licensing regulations?
Threatened with a fine by your council?
Dealing with difficult tenants?
Let down by fancy landlord software?
Fed up with lettings agencies?
I protect you from being fined or taken advantage of by tenants by:
✔ Assuring compliance with HMO licensing regulations
✔ Providing you with a system that enables you to keep records that can be used as evidence
✔ Ensuring that communication between you and the tenants is fully transparent
Compliance & Safeguarding Assessment
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Survey
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Report
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Action review follow-up
Tenants' Hub
The HMO Tenants Hub comprises:
- Tenant Guide App
- Tenant Guide Website
- Backend
These are dedicated to each of your HMO properties and provide your tenants with all the information they need whilst they are a tenant, including safety information, cleaning rotas, houseshare responsibilities etc.
In addition it provides them with an easy-to-use problem reporting tool and optionally, access to the Property Manuals (see 4 below).
The HMO Hub enables you to provide your council or the courts with evidence that you have given your tenants all the information necessary to be compliant with HMO licensing requirements. It also provides you with a log of all issues reported.
Property Management Dashboard
This is customised to your specific property and tenants, and allows you to monitor all aspects of the management of your property.
It comprises three main dashboards together with a master dashboard that shows you clearly where there are any outstanding issues.
The three dashboards cover new and existing tenants, HMO compliance actions and current and completed repairs.
Suite of Property Manuals
This consists of:
- Review & Compliance Report
- Room Inspection History
- Property Certificates
- Tenants’ Property User Manual
- Fire Safety Documentation
- Fire Safety Incidents
- Contractors’ Property Maintenance Manual
- Tenants’ Welcome Documents
Fully customised to your HMO property, these give your contractors everything they need to know in order to do maintenance and repairs efficiently, and your tenants an easy way to diagnose and overcome basic problems without having to call you. These are created after completing a 1-day survey with you in attendance.
Essential evidence that the landlords have done their due diligence.
About me
I am a landlord of several properties in and around Cheltenham, and an HMO Responsible Person for other landlords. I have been a landlord since 2003, starting with renting whole properties then switching to HMOs around 2010. I also run a mobile accommodation service business.
My career background started in the Merchant Navy, after which I completed ten years in the corporate IT sector, followed by running career outplacement workshops around the UK.
To provide the HMO Landlord Safeguarding Service I have the support of a former lawyer as well as an administrator. I also draw on my experience of being a landlord (including winning several legal cases) as well as my experience in dispute resolution and IT.
Why not use a lettings agency?
Lettings Agencies are expensive, usually offer a generic service and often overlook problems with tenants and properties until they have reached crisis point.
HMO landlords in particular often feel as though they have lost control of their business.
Using my services you remain in control and are fully aware at all times of the state of your properties and any issues with tenants.
