The HMO Landlord Service

Overwhelmed by HMO licensing regulations?

Threatened with a fine by your council?

Dealing with difficult tenants?

Too many big property maintenance bills?

Dislike Lettings Agencies?

Protect your property from difficult tenants with a proven system designed by an experienced landlord and a retired property lawyer.

The solution offers a dedicated app for each property and ensures real-time documentation and monitoring, a transparent, tamper-proof record.

No more disputes, no more surprises.

I help safeguard your investment by:

✔  Ensuring compliance with HMO licensing regulations so you can avoid being fined by HMO       licensing authorities.
✔  Protecting you from being taken advantage of by tenants who are good at ‘playing the         system’
✔  Ensuring that your property maintenance is carried out in the most cost-effective way.

This is all facilitated via a suite of products and services I have developed over the years to protect myself and other landlords.

Products & Services

1. HMO Landlord Safeguarding Report

This report shows you how close you are to being compliant with HMO licensing regulations and includes a checklist if necessary of what to do in order to be fully compliant. In addition, it tells you what to do in order to safeguard you from official complaints by tenants. 
 
The report is based on a 1-day survey undertaken with you in attendance. You will also receive a follow-up phone call to discuss any questions you have. 

2. The HMO Tenants Hub

The HMO Tenants Hub comprises:

  • Tenant Guide App
  • Tenant Guide Website
  • Backend
 

These are dedicated to each of your HMO properties and provide your tenants with all the information they need whilst they are a tenant, including safety information, cleaning rotas, houseshare responsibilities etc. 

In addition it provides them with an easy-to-use problem reporting tool and optionally, access to the Property Manuals (see 4 below).

The HMO Hub enables you to provide your council or the courts with evidence that you have given your tenants all the information necessary to be compliant with HMO licensing requirements. It also provides you with a log of all issues reported.

3. The HMO Management Dashboard

This is customised to your specific property and tenants, and allows you to monitor all aspects of the management of your property.

It comprises three main dashboards together with a master dashboard that shows you clearly where there are any outstanding issues.

The three dashboards cover new and existing tenants, HMO compliance actions and current and completed repairs.

4. Property Manuals

This consists of a Contractors’ Property Maintenance Manual and a Tenant’s Property Troubleshooting Manual.

Fully customised to your HMO property, these give your contractors everything they need to know in order to do maintenance and repairs efficiently, and your tenants an easy way to diagnose and overcome basic problems without having to call you. These are created after completing a 1-day survey with you in attendance.

About me

I am a landlord of several properties in and around Cheltenham, and an HMO Responsible Person for other landlords. I have been a landlord since 2003, starting with renting whole properties then switching to HMOs around 2010. I also run a mobile accommodation service business. 
My career background started in the Merchant Navy, after which I completed ten years in the corporate IT sector, followed by running career outplacement workshops around the UK. 

To provide the HMO Landlord Safeguarding Service I have the support of a former lawyer as well as an administrator. I also draw on my experience of being a landlord (including winning several legal cases) as well as my experience in dispute resolution and IT.

Why not use a lettings agency?

Lettings Agencies are expensive, usually offer a generic service and often overlook problems with tenants and properties until they have reached crisis point

HMO landlords in particular often feel as though they have lost control of their business. 

Using my services you remain in control and are fully aware at all times of the state of your properties and any issues with tenants.