The HMO Landlord Service

Products & Services

1. HMO Landlord Safeguarding Assessment

This assessment shows you how close you are to being compliant with HMO licensing regulations and includes a checklist if necessary of what to do in order to be fully compliant. In addition, it tells you what to do in order to safeguard you from official complaints by tenants. 
 
The report is based on a 1-day survey undertaken with you in attendance. You will also receive a follow-up phone call to discuss any questions you have. 

2. The HMO Tenants Hub

The HMO Tenants Hub comprises:

  • Tenant Guide App
  • Tenant Guide Website
  • Backend
 

These are dedicated to each of your HMO properties and provide your tenants with all the information they need whilst they are a tenant, including safety information, cleaning rotas, houseshare responsibilities etc. 

In addition it provides them with an easy-to-use problem reporting tool and optionally, access to the Property Manuals (see 4 below).

The HMO Hub enables you to provide your council or the courts with evidence that you have given your tenants all the information necessary to be compliant with HMO licensing requirements. It also provides you with a log of all issues reported.

3. The HMO Management Dashboard

This is customised to your specific property and tenants, and allows you to monitor all aspects of the management of your property.

It comprises three main dashboards together with a master dashboard that shows you clearly where there are any outstanding issues.

The three dashboards cover new and existing tenants, HMO compliance actions and current and completed repairs.

4. Property Manuals

This consists of a Contractors’ Property Maintenance Manual and a Tenant’s Property Troubleshooting Manual.

Fully customised to your HMO property, these give your contractors everything they need to know in order to do maintenance and repairs efficiently, and your tenants an easy way to diagnose and overcome basic problems without having to call you. These are created after completing a 1-day survey with you in attendance.